Effective Date: 21 February 2025
Coldwater Electric Motor (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your data when you visit https://coldwaterelectricmotor.com (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information when you interact with our Website, including:
A. Personal Information You Provide
When you use our Website, you may voluntarily provide the following information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: If you create an account, we may store your username, password, and other account details.
- Payment Information: If you make a purchase, we collect payment details, which are processed securely by third-party payment providers.
- Customer Support: If you contact us for support, we may collect details regarding your request.
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP Address: Used for security and fraud prevention.
- Browser and Device Information: Including device type, operating system, and browser version.
- Usage Data: Pages visited, time spent on the site, and interactions with our Website.
C. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance user experience and improve our Website. Cookies are small files stored on your device that help us recognize your preferences. You can disable cookies in your browser settings, but some features of the Website may not function properly.
For more information, see our Cookies Policy (if applicable).
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process transactions and deliver products.
- Customer Support: To respond to inquiries and provide assistance.
- Security and Fraud Prevention: To detect and prevent fraudulent activities.
- Website Optimization: To analyze and improve our Website’s functionality.
- Marketing Communications: To send promotional emails (you can opt out at any time).
We do not sell or rent your personal information to third parties.
3. Who We Share Your Information With
We may share your data in the following situations:
- Service Providers: We may share your information with third-party vendors (e.g., payment processors, hosting services) to facilitate business operations.
- Legal Requirements: If required by law, we may disclose information in response to legal requests or to protect our rights.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We require all third parties handling your data to comply with data protection laws.
4. Data Retention
We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy:
- Customer accounts and purchase records: Retained for legal and accounting purposes.
- Comments and reviews: Retained indefinitely unless deleted by the user.
- Marketing communications: Stored until you opt out.
Once data is no longer required, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Cookies Management: Adjust your browser settings to disable cookies.
To exercise your rights, please contact us at sales@coldwaterelectricmotor.com.
6. Security Measures
We take reasonable security measures to protect your data, including:
- Secure encryption of sensitive information.
- Restricted access to personal data.
- Monitoring for security vulnerabilities.
However, no online transmission is 100% secure. By using our Website, you acknowledge that data breaches can occur despite best efforts.
7. Third-Party Links and Embedded Content
Our Website may include links to third-party websites or embedded content (e.g., videos, articles). These sites may collect data independently of us, and we are not responsible for their privacy policies. Please review their policies before engaging with third-party services.
8. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated Effective Date. We encourage users to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Coldwater Electric Motor
178 W. Garfield Avenue
Coldwater, MI 49036
Email: sales@coldwaterelectricmotor.com
Phone: +1-517-278-2611
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