Terms of Service

Effective Date: 21 February 2025

Welcome to Coldwater Electric Motor. By accessing our website (https://coldwaterelectricmotor.com) and using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our website or services.

1. General Terms

These Terms of Service apply to all visitors, users, and customers of Coldwater Electric Motor.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these terms periodically.
By continuing to use our website after changes are made, you accept the revised terms.

2. Orders and Payment

All sales are final unless otherwise stated in our Refund and Returns Policy.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to pricing errors, suspected fraud, or availability issues.
Prices are subject to change without prior notice. We are not responsible for typographical errors or incorrect pricing on our website.
Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as listed on our website.

3. Refunds and Returns

Our Refund and Returns Policy outlines our rules regarding refunds, returns, and exchanges. By making a purchase, you acknowledge and agree to this policy.

Custom-built gearboxes and motors are non-returnable.
All repairs are final, and additional repairs may incur further costs.
Customers are responsible for return shipping costs, which are non-refundable.
Damaged or defective items must be reported within [X] hours of receipt.

For full details, refer to our Refund and Returns Policy.

4. Shipping and Delivery

We ship orders to the address provided by the customer. We are not responsible for incorrect shipping information.
Shipping times are estimated and not guaranteed. Delays caused by carriers, weather conditions, or supply chain issues are outside of our control.
If your package is lost or delayed, please contact the shipping carrier.

5. Product Information and Warranties

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions, images, or specifications are error-free.
Any warranties on products are provided by the manufacturer. We do not provide any express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.

6. Limitation of Liability

To the fullest extent permitted by law:

Coldwater Electric Motor is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid for the product or service in question.
We do not guarantee uninterrupted or error-free operation of our website.

7. User Conduct

By using our website, you agree to:

Not use our website for unlawful or fraudulent activities.
Not engage in any activity that disrupts, damages, or impairs our website’s functionality.
Not upload or transmit harmful software, malware, or viruses.

Violation of these terms may result in termination of your access to our website without notice.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Coldwater Electric Motor and is protected by copyright and trademark laws.
You may not copy, reproduce, modify, distribute, or use any content from our website without our written permission.

9. Right of Rescission (Michigan Law Compliance)

In accordance with Michigan law, customers may have a limited right to cancel certain transactions.

If your purchase qualifies under Michigan’s right of rescission laws (such as contracts exceeding $500 in certain cases), you may cancel the transaction within three (3) business days by submitting a written notice to sales@coldwaterelectricmotor.com.
If your purchase does not fall under these provisions, cancellation and refunds are at our discretion.

For more details, please refer to our Refund and Returns Policy.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our website shall be resolved exclusively in the state or federal courts located in Michigan.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at any time for violations of these terms or any illegal or unethical behavior.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📍 Coldwater Electric Motor
178 W. Garfield Avenue
Coldwater, MI 49036

📧 Email: sales@coldwaterelectricmotor.com
📞 Phone: +1-517-278-2611